Your results & follow-up

What if I have trouble opening or exporting my report?

Your Ahead report is a web-based interactive report, so you'll need an internet connection and a modern browser (Chrome, Safari, Firefox, or Edge) to view it.

If you're having trouble:

Make sure you're using the latest version of your browser
Try opening the link in a different browser or on a different device
Check that your email link hasn't expired — if it has, request a new one

If you need a PDF export for your GP or specialist, you can generate one directly from the report. If you're still having issues, contact our team or email get@aheadhealth.com and we'll help you access your results.

Related questions

When will I get my results?How reliable are the results and what is the follow-up process?What does the report include and in which language is it provided?How do I get my raw DICOM (imaging) files?Do you offer specialist referrals if something is found?

Back to all FAQs|More in Your results & follow-up

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