Question 1

Which supplementary insurers cover Ahead Health?

Accepted Answer

Many Swiss supplementary insurers cover part or all of the blood test cost. For MRI, reimbursement is usually more limited. KPT is the most forward-thinking, covering up to CHF 1,500 per year (Pulse Premium). Other insurers where customers have reported partial coverage include Sanitas, CSS, and Sympany.

Coverage depends on your specific plan. Fill out our insurance coverage form and we'll check your individual coverage and get back to you.

Question 2

Does basic insurance cover preventive screenings?

Accepted Answer

No, mandatory basic insurance (KVG) typically does not cover preventive screenings like MRI or comprehensive blood tests. Supplementary insurance (VVG) is needed for coverage.

Question 3

Will I receive an invoice and how do I submit it to my insurer?

Accepted Answer

Yes. After your check-up, you'll receive a detailed invoice clearly outlining the provided services and the clinic that provided them. This invoice is formatted for insurance submission.

To submit it, use your insurer's online portal or app. Reimbursement typically takes 2–4 weeks. If your insurer requires different documentation, please let us know and we'll help.

Question 4

How long does reimbursement take?

Accepted Answer

Most insurers reimburse within 2–4 weeks after invoice submission. For more details on insurance coverage and the submission process, visit our insurance and reimbursement page.

Question 5

Is the check-up covered by Swiss health insurance?

Accepted Answer

Ahead collaborates with KPT, which reimburses up to CHF 1,500 of the scan under the KPT Pulse Top or Premium supplementary insurance plans.

Mandatory basic health insurance (KVG/LaMal) does not cover Ahead's preventive scans. However, many supplementary insurance plans cover part of the costs.

Check your coverage here — enter your insurer and plan to see typical reimbursement.

Next to KPT, partial coverage has been reported with Sanitas, CSS, and Sympany. Some insurers like Helsana, SWICA, and Groupe Mutuel may not cover the check-up under their supplementary plans.

Please also check whether your insurer covers blood tests separately from the MRI, as some may reimburse part of the blood test costs.

Ahead Health can provide a proforma invoice or template letter to assist with your reimbursement inquiry. You can also email get@aheadhealth.com with your insurer and policy details.

Find out if your supplemental insurance contributes to your check-up

How it works

Check your coverage

Book your check-up

Get your results

Submit your invoice

How much will your insurance cover?

How does insurance coverage work for preventive health?

Basic insurance (Grundversicherung)

Supplementary insurance (Zusatzversicherung)

Real-world examples

CSS myFlex Premium

KPT Pulse

Visana

Atupri (Mivita)

AXA COMPLET

Frequently asked questions

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